MavenVerse, operated by CNW LLC (“MavenVerse,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting our website, completing assessments or forms, scheduling appointments, purchasing services, joining our programs or communities, or otherwise interacting with us.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
We may collect information that you voluntarily provide, including:
Name
Email address
Telephone number
Business or company information
Information submitted through assessments, surveys, questionnaires, intake forms, and contact forms
Appointment and scheduling information
Communications you send to MavenVerse
Purchase and transaction information
Information necessary to provide services, products, memberships, or support
Payment information may be processed by third-party payment processors. MavenVerse may not directly store complete payment-card information.
We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, referring pages, pages visited, cookies, and website interaction information.
How We Use Your Information
We may use information collected through our website and services to:
Provide requested services and information
Process assessments, inquiries, and purchases
Schedule and manage appointments
Deliver Business Systems Audits and other services
Administer memberships, programs, and communities
Provide customer support
Send administrative and transactional communications
Send appointment confirmations and reminders
Send marketing communications when you have provided applicable consent
Improve our website, systems, products, and services
Analyze website and customer experience
Maintain security and prevent misuse
Satisfy legal, regulatory, accounting, or business obligations
Email and Marketing Communications
If you elect to receive marketing emails from MavenVerse, we may send information regarding services, educational resources, events, products, programs, promotions, and other business-related content.
You may unsubscribe from marketing emails using the unsubscribe link included in applicable emails. Administrative or transactional communications related to purchases, appointments, accounts, or services may continue when necessary.
SMS and Mobile Communications
MavenVerse may send SMS or text communications only as permitted by applicable consent and law. Messages may include appointment communications, service-related notifications, account or customer-care communications, educational information, updates, offers, and marketing communications depending upon the consent you provide.
Message frequency may vary. Message and data rates may apply.
You may reply STOP to opt out of applicable SMS communications or HELP for assistance.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
This provision is included specifically to align with current HighLevel A2P requirements.
Cookies and Analytics
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website activity, measure performance, and improve the user experience.
Third-party technologies used by our website or service providers may also collect information according to their respective privacy practices.
You may be able to control cookies through your browser settings.
Service Providers
MavenVerse may use service providers to help operate our business, including website hosting, CRM technology, communications, scheduling, automation, payment processing, analytics, customer support, and other operational services.
These providers may process information as necessary to perform services on our behalf.
SMS opt-in data and consent are treated according to the mobile-information protections described above.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, satisfy legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.
Your Choices
Depending on applicable law, you may request access to, correction of, or deletion of certain personal information maintained by MavenVerse.
You may also withdraw applicable marketing consent at any time.
Our website may contain links to third-party websites or services. MavenVerse is not responsible for the privacy practices, content, or security of third-party websites.
You should review the privacy policies of any third-party services you choose to use.
Changes to This Privacy Policy
MavenVerse may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Us
Questions regarding this Privacy Policy may be directed to: